person sitting on grass and using phone

Our vision

The complete AI operating system for industrial service & technical support.

person sitting on grass and using phone

Our vision

The complete AI operating system for industrial service & technical support.

We are pioneering the future of industrial service. Our mission is to empower industry workers - those responsible for keeping the economy flowing.

By 2027, 30% of industrial technicians will be new to the job due to the wave of retirement.  In addition, 70% technicians say they require more complex technical knowledge.  Most of the critical know-how is locked in the minds of experienced individuals. 

We believe documentation and knowledge access must adapt to the reality of field work — not the other way around.  Trust, reliability and ease-of-use are our 3 solution pillars.

Most companies are trying AI for their business yet struggle with
real impact and adoption.​​

Using the latest AI technology and methodologies, we work closely to rollout solution that reduces downtime, increase first-time-fix rates, and scale expertise across teams.

Our goal is simple: fewer calls, better documentation, faster resolution — and knowledge that finally stays within the company.​


ask arno is built by a passionate team of ex-mechanical and industrial engineers who want to push the industry forward.

We are pioneering the future of industrial service. Our mission is to empower industry workers - those responsible for keeping the economy flowing.

By 2027, 30% of industrial technicians will be new to the job due to the wave of retirement.  In addition, 70% technicians say they require more complex technical knowledge.  Most of the critical know-how is locked in the minds of experienced individuals. 

We believe documentation and knowledge access must adapt to the reality of field work — not the other way around.  Trust, reliability and ease-of-use are our 3 solution pillars.

Most companies are trying AI for their business yet struggle with
real impact and adoption.​​

Using the latest AI technology and methodologies, we work closely to rollout solution that reduces downtime, increase first-time-fix rates, and scale expertise across teams.

Our goal is simple: fewer calls, better documentation, faster resolution — and knowledge that finally stays within the company.​


ask arno is built by a passionate team of ex-mechanical and industrial engineers who want to push the industry forward.

Jeremy & Lee-Ann, Co-Founders